Serving Knox, IN
Computer & device repair for Knox
From the Starke County courthouse in town to the cottages around Bass Lake, Knox sits roughly sixty minutes from our South Bend bench. The usual way in is US-35 north to US-6, then State Road 23 up through Walkerton. That's a fair haul with a tower on the passenger seat, and a second haul to bring it home. For most people in Knox, the smarter move is letting us do the driving.
Booking a pickup takes a couple of minutes online. The booking screen shows what the round trip costs for your address before you agree to anything, starting from $39 on top of the $60 diagnostic, and Knox lands near the upper end since it's one of our longest runs. We grab the machine, find out what's really failing, and phone you with the answer and a full repair quote. Nothing gets fixed until you say so, and the $60 counts toward the job when you do.
Not every problem needs wheels at all. A laptop that boots but crawls, a browser hijacked by fake warnings, an inbox that stopped syncing: those are often handled in a remote session while you watch from your own kitchen table, $120 per session or $90 for members. A dead hard drive, a cracked hinge, or a computer that won't power on needs our bench, which is when the pickup earns its keep. And if a trip to South Bend is already on your calendar, carry it in yourself. The door is open Monday through Friday, 9:00 to 5:30, no appointment needed. Being the county seat, Knox has its share of offices, churches and small businesses running on one or two computers, and those deserve the same straight treatment as the family desktop.
Or just walk in during business hours, no appointment needed.
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Can’t make it into the shop? Knox is past where we make daytime on-site visits, so the easy way is pickup & return: we pick it up, fix it at the shop, and bring it back, from $39 plus the diagnostic, priced by distance, with the exact price shown before you book. Software trouble can often be handled in a remote session with nobody driving at all: $120 per session, $90 for members.
What we work on
Devices we service for Knox
If it computes, we probably fix it, bring it in from Knox and we'll take a look.
Getting here
Find us from Knox
South Bend, IN 46619
About an hour from Knox by way of US-35, US-6 and State Road 23 through Walkerton. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.
Common questions
Questions from Knox folks
We're out by Bass Lake. Will you pick up from a lake place instead of a house in town?
Yes. Pickup goes to whatever address you book, whether that's a home in Knox, a cottage at Bass Lake, or a business on the edge of town. The price for that exact address shows on the booking screen before you commit. Someone just needs to be there to hand off the computer and its charger, and again when we bring it back.
How do I know if my Knox computer problem can be done remotely?
A good rule: if the computer turns on and gets online, there's a fair chance remote works. Pop-up warnings, slowness, printer drivers, Windows updates that keep failing, and email setup usually fall in that bucket. You start Windows' built-in Quick Assist, we connect, and you watch every click. If it won't boot or something is physically broken, it needs the bench and a pickup.
How long is my computer gone if you pick it up from Knox?
The diagnosis comes back within 5 business days, and usually much sooner. Once you approve the repair, most jobs wrap up in a day or two, and then we schedule the return trip to Knox. Parts we have to special order can add a few days, and we'll tell you that when we quote it, not after.
What should I send along with a computer you're picking up from Knox?
The charger or power cord, any password you'd need to sign in, and a short note about what it's doing wrong and when it started. If there are files you absolutely can't lose, say so on the note. That tells us to protect them first and to check with you before any step that could touch them, like reinstalling Windows.
Whatever broke, we’ve probably seen it. Let’s take a look.
Our flat prices are posted on the pricing page. The one thing we never guess at is the repair itself: we look first ($60, credited to your repair), then you get a real number before any work starts. Walk in, book a time, or text us a photo of what’s wrong. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.