Serving Middlebury, IN
Computer & device repair for Middlebury
Middlebury sits on the eastern side of Elkhart County in the middle of Amish farm country, and our shop is about 45 minutes west on US-20. It's a single straight road, which makes it easier than most routes, but it's still a commitment for one computer. So we give Middlebury three ways to get it fixed and let you pick.
Bringing it in is the simplest: walk in any weekday from 9:00 to 5:30, no appointment, and leave it with us. We charge a flat $60 to find the real problem, give you an honest read and a firm price, and apply that $60 to the repair when you say go. Your answer comes within 5 business days, and usually much faster; most repairs finish a day or two after approval.
If you'd rather not drive at all, there are two more choices. Pickup and return: we come get it, fix it at the shop, and bring it back, from $39 plus the diagnostic depending on your address, priced before you book. Or a daytime on-site visit, best for problems tied to where the computer lives, like a network printer or Wi-Fi in a home office: $149 for the trip and the first hour, then $30 per 15 minutes, with next-day or weekend visits at +$49 priority. For software issues, a remote session at $120, $90 for members, may be all it takes. Whichever you choose, you'll hear the price before any work starts.
Or just walk in during business hours, no appointment needed.
★★★★★ 4.9 on Google · Featured on ABC57 News · Locally owned · Walk-ins welcome
Can’t make it into the shop? We make daytime on-site service calls in Middlebury too, your home or business, $149 for the trip and the first hour, shown when you book, and you can book a time online. Or skip the trip altogether: we pick it up, fix it at the shop, and bring it back, from $39 plus the diagnostic, priced by distance, with the exact price shown before you book.
What we work on
Devices we service for Middlebury
If it computes, we probably fix it, bring it in from Middlebury and we'll take a look.
Getting here
Find us from Middlebury
South Bend, IN 46619
About 45 minutes from Middlebury, a straight run west on US-20. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.
Common questions
Questions from Middlebury folks
Which is better for Middlebury: driving it in or having you come out?
If the problem is the computer itself, like it won't boot or the screen is cracked, bring it in or book a pickup, since the repair happens at our bench either way. If the problem is how things connect at your place, like a printer, router, or several computers sharing files, an on-site visit makes more sense because we can see the setup.
Does a home business in Middlebury get anything different than a household?
The repair process is the same, but we're glad to help a small business think ahead: backups, keeping a spare, and setting up Wi-Fi that reaches the office. If you run several computers, ask about our business plans. We'll explain what's worth doing and skip what isn't.
Can you fix my computer without me making the 45-minute drive?
Yes, three ways. Remote support handles software problems over the internet. Pickup and return brings the computer to our bench and back. On-site visits handle problems tied to your space. Each has its price shown when you book, so you can choose before committing.
How long will I wait for an answer if I drop it off from Middlebury?
We promise a diagnosis within 5 business days, and most come back well sooner than that. We'll call with what's wrong and the full repair price. After you approve, most repairs are done in a day or two. If you'd like it faster, there's a priority option for an extra charge.
Whatever broke, we’ve probably seen it. Let’s take a look.
Our flat prices are posted on the pricing page. The one thing we never guess at is the repair itself: we look first ($60, credited to your repair), then you get a real number before any work starts. Walk in, book a time, or text us a photo of what’s wrong. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.