Serving Koontz Lake, IN
Computer & device repair for Koontz Lake
Koontz Lake sits where Starke and Marshall counties meet, a lake ringed with year-round homes and summer cottages, and the tech trouble we hear about from there has a lake flavor. Wi-Fi that reaches the kitchen but not the dock, a laptop that sat in a damp cottage all winter, a security camera or smart device that drops off the network every few days. Then there are the ordinary things: a computer that's slowed down, one that won't start, a pop-up claiming the PC is infected.
The shop is roughly 40 minutes away with almost no turns: State Road 23 north, up through Walkerton, and into the southwest side of South Bend. Bring the computer in and we'll pinpoint what's failing, then call you with the cause, the full price, and whether it's worth fixing at all. The diagnosis is a flat $60, and if you go ahead, it counts toward the repair.
Network trouble is better solved at the lake than on our bench, since the problem is usually the router's spot, the house, or old equipment. A daytime on-site visit is $149 for the trip and the first hour, then $30 per 15 minutes, and a next-day or weekend slot is $49 more. If the computer just needs to come in and you can't, book a pickup and we'll take it to the shop and back for a distance-based price starting at $39 plus the diagnostic.
Or just walk in during business hours, no appointment needed.
★★★★★ 4.9 on Google · Featured on ABC57 News · Locally owned · Walk-ins welcome
Can’t make it into the shop? We make daytime on-site service calls in Koontz Lake too, your home or business, $149 for the trip and the first hour, shown when you book, and you can book a time online. Or skip the trip altogether: we pick it up, fix it at the shop, and bring it back, from $39 plus the diagnostic, priced by distance, with the exact price shown before you book.
What we work on
Devices we service for Koontz Lake
If it computes, we probably fix it, bring it in from Koontz Lake and we'll take a look.
Getting here
Find us from Koontz Lake
South Bend, IN 46619
About 40 minutes from Koontz Lake, State Road 23 north through Walkerton. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.
Common questions
Questions from Koontz Lake folks
Our Wi-Fi reaches the house but not the dock. Can you fix that?
Usually, yes, and that's an on-site job, not a bench job. Coverage depends on where the router sits, what the walls are made of, and whether the gear is up to it. On a daytime visit we'll test it, move or reconfigure what you have first, and only suggest new equipment like a mesh system if that won't do it. It's $149 for the trip and the first hour, then $30 per 15 minutes.
The laptop sat in the cottage all winter and won't charge. Is it ruined?
Not necessarily. Cold and damp can be hard on batteries and charging ports, and sometimes a battery that drained to zero just won't take a charge again. A new battery or charger is often the whole fix. Bring it in or book a pickup, and the $60 diagnosis tells you exactly what failed and what it costs to fix.
Do you work on computers that run a business from home?
Yes. Plenty of people around the lake work remotely or run a small business from home, and we treat that computer as the priority it is. We back up important files before risky work, and a priority diagnosis puts it ahead of standard jobs. If it's a software problem, a remote session can often fix it without the computer leaving your desk.
Whatever broke, we’ve probably seen it. Let’s take a look.
Our flat prices are posted on the pricing page. The one thing we never guess at is the repair itself: we look first ($60, credited to your repair), then you get a real number before any work starts. Walk in, book a time, or text us a photo of what’s wrong. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.