Serving New Paris, IN
Computer & device repair for New Paris
New Paris is a small Elkhart County town south of Goshen, about 55 minutes from our shop. The drive runs State Road 15 north through Goshen, then US-33 and US-20 west into South Bend. That's long enough that it's worth thinking about which option suits your problem before you get in the car.
If you're headed to South Bend or Mishawaka on errands anyway, dropping off is easy: walk in any weekday between 9:00 and 5:30, no appointment needed. We charge $60 to pinpoint the problem and credit it toward the repair when you go ahead. You'll get a clear explanation and a firm price before we touch anything, and most repairs are done a day or two after you say yes.
If not, there are other ways. We can come pick the computer up, fix it at the bench, and drive it back, from $39 plus the diagnostic depending on distance, priced before you confirm. For problems that belong to the house, like a printer that won't connect, an office network, or several computers that need setting up, a daytime on-site visit is $149 for the trip and the first hour, then $30 per 15 minutes, and next-day or weekend visits are +$49 priority. Software trouble can often be fixed remotely for $120 per session, $90 for members. Whatever route you pick, we'll explain the problem in plain words and never start without your approval.
Or just walk in during business hours, no appointment needed.
★★★★★ 4.9 on Google · Featured on ABC57 News · Locally owned · Walk-ins welcome
Can’t make it into the shop? We make daytime on-site service calls in New Paris too, your home or business, $149 for the trip and the first hour, shown when you book, and you can book a time online. Or skip the trip altogether: we pick it up, fix it at the shop, and bring it back, from $39 plus the diagnostic, priced by distance, with the exact price shown before you book.
What we work on
Devices we service for New Paris
If it computes, we probably fix it, bring it in from New Paris and we'll take a look.
Getting here
Find us from New Paris
South Bend, IN 46619
About 55 minutes from New Paris via State Road 15 through Goshen, then US-33 and US-20. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.
Common questions
Questions from New Paris folks
What's the quickest way to get help from New Paris if my computer still boots?
Try remote support first. If it turns on and can get online, we can connect and work on slowness, junk programs, update errors, and email setup while you watch. It costs $120 per session, or $90 for members, and nobody drives anywhere.
Can I combine a drop-off with a trip to Goshen or Elkhart?
You can, but keep in mind our shop is in South Bend, past both of them. It works best paired with a South Bend or Mishawaka errand day. If that's not on your schedule, a pickup saves the trip entirely.
We need a new computer set up and the old files moved. Can you do that at our house?
Yes. An on-site visit works well for setup. We'll get the new computer running, move your files and email, and connect printers. The visit is $149 for the trip and the first hour, then $30 per 15 minutes, and we'll tell you if it looks like it'll run longer.
How long will my computer be at the shop?
The diagnosis comes back within 5 business days, usually sooner. Once you approve the work, most repairs are finished in a day or two. Parts that have to be special ordered take longer, and we'll tell you how long when we quote it. If you booked a pickup, we'll schedule the return trip when it's ready.
Whatever broke, we’ve probably seen it. Let’s take a look.
Our flat prices are posted on the pricing page. The one thing we never guess at is the repair itself: we look first ($60, credited to your repair), then you get a real number before any work starts. Walk in, book a time, or text us a photo of what’s wrong. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.